Where is my package?

Have you ever experienced a situation where the tracking information for your package shows it has been delivered, but you can't seem to locate it? Don't worry; you're not alone. This article will provide you with some helpful tips on what to do when you find yourself in this frustrating situation.

Double-check your delivery area

Start by carefully inspecting your delivery area. Look around your porch, backyard, or any other designated delivery location. Sometimes, packages may be placed in inconspicuous spots or out of plain sight.

Ask family members or neighbors

Check with your family members or anyone else residing with you if they received the package on your behalf. It's possible that someone in your household accepted the delivery without informing you.

Verify the delivery address

Ensure that the delivery address provided is accurate and matches your current location. Mistaken addresses can happen, leading to packages being delivered to the wrong place.

Check community mailboxes

For certain residential areas, packages are sometimes delivered to community mailboxes or nearby pickup locations. Take a moment to check these areas before assuming the package is missing.

48-hour rules

Sometimes, delivery updates can be delayed or inaccurate due to various reasons. It's possible that your package is still in transit and will arrive soon. On occasions, carriers missed their deadline but inputted the parcel as delivered by mistake. Give it a little more time before taking further action.

Contact the shipping carrier

If you have exhausted all other options and still cannot find your package, reach out to the shipping carrier. Provide them with your tracking number and explain the situation. They may be able to provide additional information or initiate an investigation.

When you've exhausted all options, please contact us for further support!